Company Overview
Alibaba Group is a family of Internet-based businesses which
makes it easy for anyone to buy or sell online anywhere in the world. Since its
inception, it has developed leading businesses in consumer e-commerce, online
payment, business-to-business marketplaces and cloud computing, reaching
Internet users in more than 240 countries and regions. Alibaba Group consists
of 25 business units and is focused on fostering the development of an open,
collaborative and prosperous e-commerce ecosystem.
Alibaba Group was founded in 1999 by 18 people led by Jack
Ma, a former English teacher from Hangzhou, China who has aspired to help make
the Internet accessible, trustworthy and beneficial for everyone. The privately
held Alibaba Group, including its affiliated entities, employs some 24,000 people
around the world and has more than 70 offices in Greater China, India, the
United Kingdom and the United States.
Alibaba Group’s major businesses and affiliated entities
include:
Alibaba.com International- Leading global e-commerce platform for small businesses
Launched in 1999, Alibaba.com International
(www.alibaba.com) is the leading global e-commerce platform for small
businesses around the world. It aims to be the go-to English-language platform
for cross-border trade and help small businesses worldwide expand to overseas
markets. As of December 31, 2012, the platform had around 36.7 million
registered users from more than 240 countries and regions and showcased more
than 2.8 million supplier storefronts.
Alibaba.com International is a business within Alibaba
Group.
Alibaba.com China - Leading domestic e-commerce platform for
Chinese small businesses
Launched in 1999, Alibaba.com China (www.alibaba.cn) is
China’s leading e-commerce platform for small businesses engaged in domestic
trade. It aims to provide Chinese small businesses with a comprehensive
domestic e-commerce solution that comprises more than product listing, sourcing
and large-quantity wholesale services. As of December 31, 2012, the platform
had around 77.7 million registered users and showcased more than 8.5 million
supplier storefronts.
Alibaba.com
China is a business within Alibaba Group.
History &
Milestones
Organizational
culture is the behavior of humans who are part of an organization and the
meanings that the people attach to their actions. Culture includes the
organization values, visions, norms, working language, systems, symbols,
beliefs and habits. It is also the pattern of such collective behaviors and
assumptions that are taught to new organizational members as a way of
perceiving, and even thinking and feeling. Organizational culture affects the
way people and groups interact with each other, with clients, and with
stakeholders.
Organizational culture are of several types. The one
discussed in class are as follows:
1. Open Culture -
One where employees are motivated to voice
their values-driven concerns regarding problematic business practices. An open
culture helps to counteract any occasional lapse into passivity at the board
level or on the part of institutional investors.
2. Safety Culture -
One where safety is ALWAYS first no matter what the cost. A
safety culture is one were all employees are proactive in ensuring safety at
work place. People immediately report any perceived short comings in the work
place safety and in the safety of products given to customers or clients.
3. Quality Culture -
A culture where utmost importance is
given to the quality of the product or service being rendered. Volume takes a
back seat. So does cost. Batch recalling of cars/computers when defects are
found is a good example of the quality culture. Toyota is a notable example.
4. Performance Culture -
We could also call this OUTCOME
ORIENTED CULTURE. This is one that
emphasize achievement, results, and action as important values. A good example
of an outcome-oriented culture may be the electronics retailer Best Buy. Having
a culture emphasizing sales performance, Best Buy tallies revenues and other
relevant figures daily by department. Employees are trained and mentored to
sell company products effectively, and they learn how much money their
department made every day.
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